|
Bantu
Subscription Services A
number of customers opt to have Bantu host and maintain the
Bantu Platform for them as a subscription service. As the
provider for subscription customers of our hosted solution,
we are responsible for all system maintenance and resources,
ensuring a secure technical environment and performing all
necessary upgrades to the service. Bantu staff monitor our
production environment 24x7 and immediately respond to any
system problems, with the goal of making them transparent
to users.
Network
and Computer Room Environment
The
Bantu production servers are at a global Internet Data Center.
The IDC provides the physical environment necessary to keep
our servers up and running 24x7. The facility is custom designed
with raised floors, HVAC temperature control systems with
separate cooling zones, and seismically braced racks.
A
complete set of physical security features, including state-of-the-art
smoke detection and fire suppression systems, motion sensors,
and 24x7 secured access, as well as video camera surveillance
and security breach alarms, protect the equipment and connections.
High reliability is provided through a number of redundant
subsystems, such as multiple fiber trunks coming into the
IDC from multiple sources, fully redundant on premise power,
and multiple backup generators.
Our
equipment hosted at the facility is subject to around-the-clock
systems management with onsite personnel trained in the areas
of networking, Internet, and systems management.
Bantu
Server Configuration
The
Bantu software and hardware environment is configured with
multiple Web servers and database servers. Our application
servers use state of the art load-balancing software to enable
multiple IP-based servers clustered on a LAN to act as a single,
easily managed system. Through software agents on every server,
our load-balance solution monitors the system's health and
availability and then directs requests to the server best
able to maximize service levels. The modular architecture
of the platform also allows for horizontal scaling of the
system in the event of overall increases in platform requirements
or specific spikes in concurrent user numbers or messaging
volume.
|
