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Managed
Services: Ensuring Reliability 24x7 Customers
looking for reduced implementation times, worry-free maintenance
and guaranteed service levels turn to Bantu’s Managed
Services. We proactively manage your EIM environment as an
outsourced system administrator for your installed system,
monitoring its health and availability 24x7x365.
Bantu
works on-site or remotely—at your discretion—to
maintain your EIM infrastructure and applications, including
the database, application servers, web servers, operating
systems, and associated hardware.
Our
Managed Services include:
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Monitoring: We use advanced tools to continually monitor
your installation for any technical or service issues. We
proactively investigate all stats associated with your system,
such as capacity and utilization, and make recommendations
to enhance its performance. And, we are automatically notified
if there are administration issues such as server failures.
- Maintenance:
We perform all maintenance needed to resolve issues and
proactively handle all patches and release upgrades to ensure
you are benefiting from the most current Bantu EIM solutions.
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