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WHAT PEOPLE ARE SAYING
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"We wanted a vendor who would adapt to our needs and work through issues with us quickly… Bantu was an easy decision."

- U.S. Navy

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"Despite having to negotiate layers of network firewalls and internal regulations, it took only two weeks for Bantu to deploy its EIM."

- U.S. Army

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FAQs: MultiNetwork

Messaging with users on other IM networks


How do I log into/use other IM networks? (e.g. MSN, ICQ, Yahoo!)

You must already have an account with each instant Bantu Messenger network you want to login to. You will need to set up this account in Bantu Messenger (entering username and password) and log into the account in order to talk to users on other networks.

Click on the 'settings' in the Bantu Messenger application window, and choose 'MultiNetwork' to configure your accounts on other networks.

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Does Bantu Messenger store my username and password for other networks?

By default, Bantu Messenger will save the username and password for each network you configure. However this is not required, and you can manually log into any network from either the MultiNetwork configuration page in Settings, or by right-clicking on a network name in your contact list.

You may to prefer to log in manually if you do not wish your usernames and passwords for other networks to be stored on the Bantu Messenger server. If you use MSN, you should be aware that your username and password will give access to your Microsoft Passport, which can contain credit card details.

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How can I stop Bantu Messenger storing usernames and passwords for other systems?

If you have already saved your username or password to Bantu Messenger and you want to remove them from the system, just delete them from the appropriate network’s settings.

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Can I log into other IM networks automatically without saving my username and password to Bantu Messenger?

Yes, you can configure Bantu Messenger to automatically log you into other networks. In 'MultiNetwork' settings, Check the 'Log in when I start Bantu Messenger' checkbox, and save your settings without filling in a username or password. The next time you load Bantu Messenger, you will see a login prompt for that network

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I can't log in to MSN Messenger - I used to be able to connect but now it says I have the wrong password - but I never changed the settings - what's wrong?

MSN Passport servers go down from time to time. When Bantu Messenger attempts to log you into MSN it receives a message saying your username and password isn't valid. Usually service is restored within a few minutes. You can confirm this is the problem by attempting to log in to Hotmail.com. If you are unable to log in to Hotmail, and you see an error message, that's why you can't log in to MSN Messenger.

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I can't log in to ICQ - the error is "server too busy to respond".

Bantu Messenger cannot control the availability of other instant messaging networks. If you get the error that ICQ servers are too busy to respond, it means the ICQ network is too busy to respond. This may also happen to other networks from time to time.

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Why can't my Yahoo! Messenger friends see me when I'm logged in through Bantu Messenger?

Currently Bantu Messenger - Yahoo! inter-operability allows you to only send messages with your primary Yahoo! profile. Any Yahoo! contacts with a secondary profile of you on their contact list will not see you as online.

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MSN Messenger and Yahoo! friends are in my contact list, but I never added them. How did they get there?

Bantu Messenger automatically synchronizes with your MSN Messenger and Yahoo! contact list whenever you connect to their networks. Any changes you have made to your friends or blocked list from another client will automatically be updated.

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Why aren't my ICQ friends automatically in my contact list?

ICQ stores its' contact list on your computer, and not on a central server. As a result, there is currently no way for Bantu Messenger to import your list of contacts.

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The other instant messaging networks limit the number of contacts I can have. Is there a limit to the number of contacts I can have in my Bantu Messenger contact list?

There is NO limit to the number of Bantu Messenger contacts you may have. You may have up to 1000 contacts per group, and an unlimited number of groups.

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How do I add and change ICQ/MSN/Yahoo people?

To add a contact on another network to your contact list, click ‘add contact’, then select the network of the user you wish to add, then enter the username and proceed as normal.

You can edit a contact on another network in the same way as you would a Bantu Demo Messenger contact.

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