About BantuProductsServicesCustomersPartnersNews
Overview
Professional
Managed
Subscribe
Support
Contact

WHAT PEOPLE ARE SAYING
-----------------------------------------

"We wanted a vendor who would adapt to our needs and work through issues with us quickly… Bantu was an easy decision."

- U.S. Navy

-----------------------------------------

"Despite having to negotiate layers of network firewalls and internal regulations, it took only two weeks for Bantu to deploy its EIM."

- U.S. Army

-----------------------------------------

 

FAQs: Sending & Receiving Messages

Sending & Receiving Messages


How do I send a message to someone in my contact list?

To send a message to someone who is in your contact list, click on their name in the list to open a conversation. Type your message in the small white text field.

^ top


Can I send a message to someone who is not in my contact list?

You may send a message to a Bantu Messenger user who is not in your contact list if they are listed in the directory. Go to the directory page and click on their username to open a conversation.

You cannot send a message to a Bantu Messenger user who is neither in your contact list nor listed in the directory. Nor can you send a message to a user of another network unless they are listed in your contact list.

NB: sending messages to users on other networks:

You must be connected and logged in to a network to send a message to someone on that network; e.g. to send a message to an MSN Messenger user, you must have set up and logged into an MSN account via Bantu Messenger.

^ top


Can I save an IM conversation?

Yes. At any time during a conversation, click on the File pull-down menu and select Save As Web page or Email. This will either save the entire conversation as a Web page (which will exist until you end your session), or e-mail it to you as an HTML file.

^ top


Can I send a message to someone who’s offline or away?

Yes. These will be queued and they will receive them when they next login and/or go online.

^ top


Can I control who can send me messages?

You can set your profile so that only users in your contact list can send you messages. Go to Edit Settings, then click on Security and Messages. Click on 'Change settings' in the Messenger application window, then click on 'Security' and 'Messages'.

^ top


Can I format text in the conversation window?

Conversation text can be formatted using the B, I, U S buttons and the colour pulldown menu. (Bold, Italic, Underline, Shadow, and colours).

If you are only familiar with the Microsoft Word-style formatting commands, be warned that Messenger handles text formatting slightly differently. The best way to create formatted text is to type it first, highlight it with the mouse and then click the button to apply the formatting (e.g. bold). Note that you will not see the text actually appear in bold until you have sent it to the other contact.

^ top


How do I change the time shown in the timestamps?

The time shown is taken from the system clock on your computer. If you wish to change the time, you should change the time shown on your system clock, if you have access (from the Settings option in Windows).

^ top